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Privacy Policy

Information We CollectHow We Use Your DataLegal Basis for Processing (Kenya DPA 2019)Sharing and DisclosureData Retention and DeletionYour RightsSecurity

Last Updated: April 19, 2026

Welcome to Womanly (accessible at www.shop-womanly.com). We are committed to protecting the privacy of our clientele in Kenya and across the globe. This policy explains how we handle your personal data in accordance with the Kenya Data Protection Act (2019) and global digital standards.

Information We Collect

We collect information to provide a seamless luxury shopping experience.

  1. Information You Provide Directly
    1. Account Information: Name, email address, and phone number.
    2. Transaction Details: Shipping address and billing information.
    3. Communication: Any details shared via our concierge chat or email.
  2. Information from Google Sign-In
  3. If you choose to register or log in using your Google Account:
    1. Scopes Accessed: We only access your verified email address and basic profile information (name and profile picture).
    2. Purpose: To authenticate your identity and pre-fill account details for a faster checkout.
    3. Storage: This data is stored securely in our database to maintain your user profile. We do not access your Google Drive, contacts, or other private files.
  4. Automatic Collection
    1. Usage Data: IP address, browser type, and interactions with our site via cookies to improve our boutique’s performance.

How We Use Your Data

We use your information strictly for the following:

  • Order Fulfillment: Processing payments and delivering your items via our Nairobi-based couriers.

  • Personalization: Tailoring our collection recommendations to your style.

  • Security: To prevent fraudulent transactions and protect our community.

  • Google User Data: We strictly use Google-provided data to facilitate account creation and login. We do not sell this data or use it for unrelated marketing without your specific opt-in.

Legal Basis for Processing (Kenya DPA 2019)

Under Kenyan law, we process your data based on:

  • Consent: When you opt-in to our newsletter or use Google Sign-In.

  • Contract: To fulfill our obligation to deliver your purchased goods.

  • Legitimate Interest: To maintain the security and functionality of our website.

Sharing and Disclosure

We do not sell your personal data. We only share information with:

  • Delivery Partners: Local couriers for door-to-door delivery in Nairobi and nationwide.

  • Payment Gateways: Secure processors (e.g., M-Pesa, Stripe, or PayPal).

  • Service Providers: Infrastructure providers like Google (for authentication) and cloud hosting.

Data Retention and Deletion

We retain your data only as long as necessary for business or legal purposes.

  • Account Deletion: You may request to delete your account at any time.

  • Revoking Google Access: You can disconnect Womanly from your Google account via your Google Security Settings.

Your Rights

As a data subject in Kenya, you have the right to:

  1. Access your personal data.

  2. Correct inaccurate information.

  3. Object to the processing of your data for direct marketing.

  4. Request Erasure of your personal records.

Security

We implement high-level SSL encryption and follow the "Privacy by Design" principle. Your data is treated with the same exclusivity as our clothing collections.

Frequently asked questions

Here are some common questions about our company.

Our company specializes in women's clothing, offering stylish and comfortable apparel for every occasion. We curate our collections to meet the diverse fashion needs of women, empowering them to express their individuality.

You can reach our customer support team by emailing support@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction with every purchase.

We offer a 30-day return policy for all clothing items. Products must be in their original condition, unworn, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.